TBB OOT TOOL UPDATES FROM 8 APRIL 2017
From 8 April 2017, the following enhancements have been made to the OOT Tool to better align customer, account and service information. And new provisioning emails are to be automated and sent by TBB OOT. The changes include;
PROFESSIONAL INSTALL PRICE CHANGES 3 APRIL 2017 ***COMPLETE ANY OUTSTANDING ORDERS***
From 3 April the charge for Professional Install on BizEssentials and Telstra Business Broadband will increase from $192 to $240. As part of this change new broadband customers who pay $240 for a Professional Install will no longer have to pay the $59 activation fee. If your customer is placing an order for a new service and is taking Professional Install, please ensure the "TBB $59 activation fee 100% credit" campaign is selected in the Campaign / Offers section of the OOT order.
Please ensure that any orders in Rework or Draft (Saved) state are submitted by close of business Friday 31 March.
The BizEssentials Small plan allowance increase (now 500GB), the BizEssentials Medium plan allowance increase (now 1000GB), and BizEssentials Large plan (2000GB) default Premium Gateway with Mobile broadband backup (no selection required in order form) introduced on 14 February will continue until further notice.
IMPORTANT NOTICE - TBB OOT TOOL UPDATES COMPLETE
The following update has been loaded into the TBB OOT Tool to support the Professional Install price changes on 3 April;
EMAIL BILL FOR TELSTRA BIZESSENTIALS AND TELSTRA BUSINESS BROADBAND CUSTOMERS FROM 25 MARCH
Digital bill will become the default billing method for customers connecting or re-contracting a Telstra BizEssentials Bundle or Telstra Business Broadband service.
What do I need to do?
If you are not yet registered in the system then please use the registration link to the right.
For any issues with your ordering tool logins or account activation, please email firstname.lastname@example.org
Customer Requested Date Agreed at Point of Sale: check here for the current processing times for ADSL orders (BigPond Migrations, New orders and Winback)
Use of this service requires that you have Adobe Reader Version 8.1.2 or later installed on your computer.
For Product Help
New Channel Partner Registration
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New Telstra Sales Representative Registration
Please enter your full AGS number to begin the registration process.