TBB OOT TOOL UPDATES FROM 14 MAY 2017

From 14 May the TBB OOT Tool will support correct application of $59 Activation Fee and users will no longer need to apply the $59 Activation Fee Waiver campaign for customers who choose a Professional Install. The $59 Activation Fee will only be charged for customers who choose Self Install.

TBB OOT TOOL UPDATES FROM 8 APRIL 2017

From 8 April 2017, the following enhancements will be made to the OOT Tool to better align customer, account and service information. And new provisioning emails are to be automated and sent by TBB OOT. The changes include;

  • Addition of Billing Account Number and Service Number field in OOT Portal (on New Order page) to identify existing Telstra customers
  • Improved validation to better align Legal Entity with Billing Account Number and Service Number
  • Improved Service Qualification to check for existing Business Broadband service
  • Addition of 'Serviceability' response to indicate Telstra ADSL/FTTP (South Brisbane exchange) infrastructure availability
  • Addition of Credit Assessment section in order form for capturing information to perform credit check
  • Prepopulating and locking of information in the order form from the OOT portal, to maintain order quality
  • New automated customer email notifications sent where order is held (e.g. no ports) or withdrawn, and for missed technician appointments

PROFESSIONAL INSTALL PRICE CHANGES 3 APRIL 2017 ***COMPLETE ANY OUTSTANDING ORDERS***

From 3 April the charge for Professional Install on BizEssentials and Telstra Business Broadband will increase from $192 to $240. As part of this change new broadband customers who pay $240 for a Professional Install will no longer have to pay the $59 activation fee.

The BizEssentials Small plan allowance increase (now 500GB), the BizEssentials Medium plan allowance increase (now 1000GB), and BizEssentials Large plan (2000GB) default Premium Gateway with Mobile broadband backup (no selection required in order form) introduced on 14 February will continue until further notice.

Login

*
*

New Channel Partner Registration

Please enter your Dealer Code to begin the registration process.

* E.g. ABC12

New Telstra Sales Representative Registration

Please enter your full AGS number to begin the registration process.

*
Version 5.0 Build #209-20775 20170509